TERMS AND CONDITIONS

Cancellation policy and changes to the reservation:

Cancellations must be sent and communicated only by e-mail to the following mailbox: info@itrullisulmare.com

For late arrivals or cancellations 7 days or less before the arrival date, 50% of the total amount of reservation will be charged.

In case of no show (no arrival and no communication) the balance of the total reservation amount will be charged.

CONDITION OF STAY

Check-in time: rooms are available from 03.00 p.m on the arrival day; in case of early arrival, baggage can be deposited at the reception.

Check-out time: on departure day we kindly ask you to leave your room and check-out by 10:00 am.

For one full week stay bed linen change is scheduled after 3 or 4 days, additional changes are available with extra charge.

Small size pets are allowed in the structure, a specific permission is needed for rooms / apartments.

Lost properties will under no circumstances be forwarded by the our management, or under our responsibility and charge.

Consignment will be done to courier service organized by guest.

Our Guests have free access to outdoor private space of the structure, even those less accessible (i.e. terraces, steep slopes, beaten paths, all protected on a legal basis as Mediterranean wood heritage) unless otherwise specified and after subscribing relevant disclaimer and waiver of responsibility. We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety and to enhance the comfort and wellbeing of our guests.

ADVANCE DOWN PAYMENTS:

We accept this credit cards type:

In order to confirm your reservation you are kindly requested to send a document certifying the 30% advance payment of the total amount as a reservation guarantee, Document to be provided by email to (e-mail to: info@itrullisulmare.com).

Down payments are not refundable in case of cancellation or no show (no arrival and no communication).

Please wire your payment to the following destination bank coordinates:

Maria Assunta Malcangi
IBAN: IT21 I010 1041 7231 0000 0008 441
Swift Code: IBSPITNA584

NOTE : make sure to state the reason for payment on the bank transfer along with clear indication of arrival and departure dates.